Up and Running Customer Reviews

CUSTOMER COMMENTS

The team are extremely friendly and welcoming and I've always had complete confidence in their work. They are brilliant at supporting you with great treatment and plans for rehab to do on your own without pushing you to book more sessions for the sake of it. James is the physio who has worked on several injuries of mine and he's always been amazing. He understands what I want to achieve at the end of the rehab and is really invested in making it happen. Even if you're not injured book him for a sports massage! G. Ryan, Portsmouth.

Having suffered with a 'ratty' back for a few years I went to Up and Running. George was great and through his questions got the root of the problem. He gave me lots of exercises and each time I could feel more flexible and supple. He was always there to give advice and help whenever asked, and every treatment was carefully considered around my needs. On one visit when I mentioned that something wasn't right George, he was quick to refer me to MRI scan and because of his intuitive intervention the scan highlighted what my issue was. I had 3 degenerative discs with one requiring urgent surgery as I my disc was compressing my nerves. Without the belief George had in me and referring me on I would probably still be in pain. The professional way that I was looked after by Up and Running throughout this whole process, and with the constraints of Covid has been very much appreciated. I always felt at ease to discuss my back and totally supported. Thank you so much. Caroline Gray, Portsmouth.

I've been to up and running a few times and saw Emily Goss for my shoulder . She is very professional and did her best to relieve me of my problem . She used different techniques and offered advice for exercises at home too. I felt very comfortable with her and noted that she was very careful in applying all covid precaution measures too. A lovely and friendly person. Would definitely recommend her. Siddiqa S, Portsmouth.

I went with what I thought was a problem in my leg, George quickly identified that the problem was in my back and got it sorted in no time! All the staff are really friendly and welcoming, great service all round. James, Portsmouth.

I've been visiting Up and Running for almost a year - initially going for a trapped nerve which was impacting my running. Since then I've been back for other running related niggles and also sports massage. I'm training for a marathon and to finish, first you have to start. Up & Running have become an important part of my journey , keeping me ticking over as the training takes it toll on the body. Opening hours are very flexible and I've always been able to get an appointment quickly, especially when it's been needed. I've seen many of the staff and they are all very knowledgeable and have been able to quickly diagnose and treat my issues. Kim Holloway, Portsmouth.

I came in with knee pain that was preventing me from running, I saw Emily who helped treat the cause of the pain as well as explain some preventative measures for the future (after a few weeks of using these measures I no longer suffer the pain) . She was really helpful, informative and pleasant throughout and made me feel really comfortable. I'd definitely recommend Emily and Up & Running and I personally wouldn't go anywhere different the next time I have a sports injury. Fin Prowting, Portsmouth.

I trapped a nerve in my back a bout 6 years ago and needed desperate help on the day because of my occupation. I put a message out on FB and James got back to me almost immediately. They saw me at short notice and alleviated the trapped nerve. I have used when pregnant suffering with sciatica and have referred several clients their way. Great service, professional attitude, highly recommended. Ness, Portsmouth.

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